Shift Leader At Chick-fil-A, the Shift Leader role is more than just a job, it's an opportunity. In addition to working directly for…" /> Shift Leader @ Chick-fil-A Jordan Creek Town Center

Shift Leader

West Des Moines, IA

At Chick-fil-A we always keep our eyes out for applicants with a coachable spirit and a genuine desire to serve others.

Our goal is to create "REMARK" able experiences to our guests and community. We treat all our team members with honor, dignity and respect.

Shift Leader

At Chick-fil-A, the Shift Leader role is more than just a job, it's an opportunity. In addition to working directly for an independent Operator, team members gain life experience that goes far beyond just serving a great product in a friendly environment.

We are hiring Shift Leaders for the Front Counter and Kitchen who will perform one or more roles, including the following:

  • Overseeing and leading the specific and general duties in the restaurant
  • Provide and serve as an example of Second Mile Service
  • Continuously improve and ensure Operational Excellence
  • Responsible for maintaining strict adherence to Food Safety procedures
  • Running a Shift in the kitchen and all the job descriptions associated with it
  • Delivering a remarkable dining experience for all guests who eat with us
  • Coaching team members in proper procedures and customer relations
  • Ensure everyone is displaying a professional attitude at all times
  • Ensuring overall cleanliness, stock and organization
  • Cash and coupon management

The ideal candidate must:

  • Genuine desire to serve people
  • Expect a quick-paced work environment in which we deliver an elevated dining experience to our guests
  • Be courteous and polite: "please, excuse me" and "my pleasure" when interacting with guests.
  • Be a person who is able to consistently exhibit the core behaviors that Chick-fil-A is known for: creating eye contact, sharing a smile , speaking enthusiastically and staying connected with guests.
  • Be someone who exhibits Second Mile Service - is genuine, proactive and personal with our guests.
  • Have a willingness to learn new tasks - a teachable spirit
  • Have a passion for organization and attention to detail
  • Excel with systematic follow through and auditing skills
  • Be a person that can demonstrate taking initiative in any situation, proactively anticipating guest needs.
  • Be a hard worker that is able to multitask and perform tasks in an efficient and timely manner.
  • Be someone willing to learn and grow with the company

We are looking for energeticpositive Shift Leaders to join our team. We are looking for part time as well a full time Team Members. 

  • Must be able to work various shifts per week.
  • Must be authorized to work in the United States.
  • Must have reliable transportation.

Shift Leaders have the opportunity to advance through the following roles:

  • Assistant Director
  • Director


The Perks:

Competitive Starting Pay (min. of $13/hour), Performance Based Advancement, and Compensation Management, and Leadership Skill Development Opportunities, Work Experience, College Scholarships Opportunities, Flexible Hours, Health Insurance & Retirement Plan Opportunities, Free meals while working, discounted meals, and of course, we are Always Closed on Sundays!

Additional Info

No experience is necessary. You must be a minimum age of 18+ years old to apply for this job. You must be available to work at least 3 days per week and available to work most Saturdays.

Location: West Des Moines, IA.